We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
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Super product. I did not expect so fajnego product. Now I can't wait to season motorcycle
Great quality product is the second I buy, arrived fast and without damage
Very good
Everything's in order, it came very early, I'm checking it out and I love it.
Looks good, good material and compact
Looks good, but still not tested, many thanks.
Incredibly fast shipping one week only in Det packing also meticulous hopefully the receive sight test and reset Ting to saw well Busin
Has the shipment been shipped?
Camera Excellent! Extremely versatile be modular; great battery (5 hours at 1080p 30F quiet Records); this was my 3 ° ghost X and not regret any purchase. Have also all brackets drift and all are high quality.
I bought this Ghost X in addition to the Ghost XL. Like it a lot! and this is cool !!
It seems normal, but it is impossible to get out of the box, it fits very tightly there.
Excellent camera and very fast delivery!
Extremely quick delivery, I was impressed. Excellent service and excellent product.
Well it will be Wear also well.
It arrived yesterday. It was packed well and product looks good. Although at first observation, it looked like the camera had some fingerprint marks and scratches on the screw part (FYI, I had not touched the camera at this time). The part where the camera sat also had some scratches too (see last photo). I don’t know why it is so. Camera works fine (it heats up just a little.. I hope it is nothing serious). Video quality seems average, I recommend 720 at 60 FPS. The internal microphone is okay but if you want clearer and louder audio, use an external microphone. The mobile app works well on iOS and I can connect to the camera easily. Overall feedback: I will recommend the product and store.